Terms and Conditions.
Welcome to Plus Ride Airport Transfers! These terms are here to ensure a smooth experience for everyone. By booking with us, you agree to these simple rules. Let’s make your journey as comfortable and hassle-free as possible.
1. General Rules
• You can use our services if you’re at least 18 years old and can agree to these terms.
• We provide airport transfers, premium cab services, and transportation solutions that are reliable and safe.
• Services depend on availability. We reserve the right to decline bookings in rare situations.
2 . You Can Book Through Our Website , Email And Through WhatsApp.
Cancelation terms
You can cancel your trip before 12 hours, you will get full refund
Customer support
Reach us through website email and WhatsApp.
3. Clear Pricing and Easy Payments
• All fares are upfront and include taxes—no surprise fees!
• Payments can be made online, through cards, or other available payment options.
• Extra charges (like tolls or parking fees) may apply during the journey if they aren’t already included.
4. Cancellation and Refund Policy
• Cancel 24 hours in advance for a full refund.
• If you cancel within 24 hours of your ride, a small cancellation fee might apply.
• Refunds are processed within 7 business days.
5. Passenger Expectations
• Be respectful to our drivers and take care of the vehicles. If damages occur, the passenger is responsible for covering the costs.
• Let us know in advance if you need special arrangements, like extra luggage space or a baby seat.
6. Ride Quality and Limitations
• We work hard to provide timely airport transfers and cab services, but delays can happen due to traffic, weather, or unforeseen events.
• Plan extra time for your journey, especially for catching flights.
7. Privacy Protection
• Your personal data is safe with us. We only use it to give you the best service.
• We never share your information with third parties unless required by law.
8. Making Complaints
• If you’re unhappy with your service, contact us within 14 days to report the issue.
• We’ll work with you to find a fair solution.
9. Safety First
• Our drivers are fully trained, insured, and background-checked for your peace of mind.
• Vehicles are regularly inspected for safety and cleanliness.
10. Customer Support
• Our support team is available 24/7 for your questions or emergencies. You can reach us through the website, app, or phone.
11. Special Features for Business Travelers
• Business accounts come with added perks, like priority booking, detailed invoices, and a dedicated account manager.
12. Flexible Fleet Options
• Choose from a range of vehicles, including luxury sedans, SUVs, and group-friendly vans.
• All vehicles are equipped with GPS and other modern features to enhance your ride.
13. Governing Law
• These terms are governed by UK laws, and any legal issues will be resolved in UK courts.
Why Choose Plus Ride?
With Plus Ride Airport Transfers, you get a hassle-free, safe, and premium service tailored to your needs. From easy bookings to transparent pricing and dedicated customer care, we are committed to making every journey smooth and enjoyable.
Book your next ride now and experience the comfort of premium cab services!